At www.fidhki.com, protection of personal data is taken seriously. This Privacy Policy describes how personal data is collected, used, stored, disclosed, and protected when users visit or interact with the portal, products, services, forms, communications, and related features.
This Privacy Policy is intended to reflect applicable legal expectations under Indian law, including the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, while also addressing users and clients who may access the portal from outside India.
The Privacy policy applies to both website visitors and clients using services.
Who operates the portal
The portal is operated by M/s Fidhki Advisors LLP, having its registered or principal office at 1549, Park view apartments, sector 29, Noida. For privacy-related questions, requests, or complaints, contact @info@fidhki.com
Information collected
The portal may collect personal data including name, email address, phone number, company name, billing information, account credentials, communication details, usage data, device information, IP address, cookie data, and information submitted through forms, support requests, uploads, onboarding processes, or transactions.
Where relevant to the services, the portal may also process business, financial, compliance, or account-related information provided by users or clients.
How information is collected
Information may be collected:
- Directly from users, for example when a form is submitted, an account is created, documents are uploaded, support is contacted, or a purchase or payment is made.
- Automatically through cookies, analytics tools, server logs, security systems, and similar technologies when the portal is used.
- From service providers, partners, payment processors, or other authorized third parties, where legally permitted.
Why information is used
Personal data may be used for the following purposes:
- To provide, operate, maintain, and improve the portal and related services.
- To create and manage user accounts.
- To process payments, subscriptions, and service requests.
- To communicate with users regarding transactions, updates, support, and service-related notices.
- To ensure security, prevent fraud, detect misuse, and enforce applicable terms.
- To comply with legal, tax, regulatory, audit, and reporting obligations.
- To send promotional or marketing communications where permitted and, where required, based on consent. Users may opt out via unsubscribe links or the preference‑management centre.
Additional privacy disclosures
The portal provides privacy notice information in clear and understandable language, including the categories of personal data collected, the purposes for which it is processed, how consent may be withdrawn, the rights available to users, grievance redressal information, and the retention period or retention criteria applicable to the data.
Where consent is the basis for processing, users may withdraw consent by contacting info@fidhki.com or by using any preference-management tools made available on the portal. Withdrawal of consent will not affect processing already carried out on a valid basis before withdrawal.
Subject to applicable law, users may have the right to request access to personal data, correction or updating of inaccurate data, deletion of data where applicable, withdrawal of consent, grievance redressal, including nomination rights under Section 14 of the Digital Personal Data Protection Act, 2023.Cookies and tracking technologies
The portal may use cookies and similar technologies to support essential functionality, maintain user sessions, analyse portal usage, improve performance, and enhance security.
Where required by applicable law, users will be given appropriate choices regarding non-essential cookies. Browser settings may also allow users to manage or disable cookies, although some features may not function properly if certain cookies are disabled.
Sharing of information
Personal data may be shared with trusted service providers, hosting providers, payment gateways, software vendors, analytics providers, advisers, affiliates, and business partners to the extent necessary to operate the portal and provide services.
Information may also be disclosed where required by law, regulation, court order, governmental request, or in connection with a merger, acquisition, financing, restructuring, or transfer of business assets.
Except where disclosure is required by law or otherwise permitted on a lawful basis, disclosure of personal data beyond operational necessity will be undertaken only with appropriate authorization or consent.
International data transfers
As the portal may serve clients from multiple countries and may use service providers located in different jurisdictions, personal data may be transferred to, stored in, or processed outside the user’s state, province, or country, including outside India.
Where required, reasonable contractual, organizational, and legal safeguards will be used for such transfers including use of standard contractual clauses or equivalent mechanisms recognized under Indian law.
Data retention
Personal data is retained only for as long as necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted for legal, regulatory, tax, audit, security, dispute-resolution, or compliance reasons.
Retention periods may differ by data category, such as account records, billing records, support requests, analytics logs, marketing records, and uploaded documents. When data is no longer required, reasonable steps are taken to delete, anonymise, or securely dispose of it.
Data security and breach response
Reasonable technical and organizational safeguards are used to protect personal data, including security controls designed to reduce the risk of unauthorized access, misuse, loss, alteration, or disclosure including encryption of data at rest and in transit, role‑based access controls, and periodic security audits.
If a personal data breach occurs, reasonable steps will be taken to investigate, contain, remediate, and notify affected persons and authorities where required under applicable law. However, no online platform or method of electronic storage can be guaranteed to be completely secure.
Children’s privacy
The portal is not intended for children under 18 years of age. Personal data of children is not knowingly collected unless permitted by law and supported by appropriate consent or authorization mechanisms.
Third-party links and services
The portal may contain links to third-party websites, platforms, integrations, or services. Fidhki Advisors LLP disclaims liability for third‑party practices; users should review third‑party privacy policies separately.
Updates to this policy
This Privacy Policy may be updated from time to time. Any revised version will be posted on this page with an updated “Last Updated” date. Where changes are material, additional notice may be provided as appropriate.
Last updated on: 23rd June 2026